We want you to be happy with your purchase. This section explains how refunds and returns work.
Return Eligibility
To be eligible for a return, items must be unused, in the same condition as received, and in original packaging. Returns must be initiated within 3 days of delivery.
How to Return
Contact our support team at with your order details. We will provide instructions for returning the item.
Refunds
Once we receive and inspect your return, we will notify you of approval or rejection. Approved refunds will be issued to the original payment method within 3 business days.
Exchanges
If you want a replacement, let us know when you start the return. Exchanges depend on stock availability.
Shipping for Returns
Return shipping costs are the responsibility of the customer unless the return is due to our error.
Exceptions
Certain items like opened skincare, gift cards, or clearance products may not be eligible for return.